# Invite your team

Invite colleagues by email and give each a role that decides what they can see and do. Start with the built-in roles, or make your own.

Video: Invite your team (1:01), on https://www.complyzero.com/docs/account/invite-your-team

## The built-in roles

- **Owner**: the person who holds the account. There's one Owner, and the role can't be edited.
- **Administrator**: full access, except ownership and changing what roles can do.
- **Member**: works in Website Consent and the Governance Suite, without account, billing or security settings.
- **Viewer**: can see Website Consent and the Governance Suite, and the team's names and roles, but can't change anything.

As a rough guide, make the colleague who runs your settings and billing with you an **Administrator**. People who handle requests, banners and forms day to day are **Members**, and managers or auditors who only need to look are **Viewers**. Only the Owner and Administrators can invite people.

## Invite someone

### 1. Open Team

Select **Settings**, then **Team**.

### 2. Send the invitation

Select **New invitation**. Under **Invite a team member**, enter their **Email** and choose a **Role**. Select **Create invitation**.

We email them a link. They sign in, or create their ComplyZero account with that email address, and accept. Your organisation then appears in their account. If they already belong to another organisation on ComplyZero, they switch between the two from the organisation name at the top of the sidebar.

![Invite a team member, with an email address, the Member role chosen and the Create invitation button](https://www.complyzero.com/media/docs/account/invite.e240c216.webp)

An invitation doesn't use up a seat on your plan until it's accepted. If your plan has no room left by then, the person is told when they try to accept.

### 3. Follow it up

Pending invitations are listed under **Invitations**, each with the date it expires. If the email didn't go out, select **Send the email again**. To withdraw an invitation, select **Review cancellation**. If one expires before it's accepted, simply invite the person again.

## Change a role or remove someone

Under **Members**, choose a new role for the person and select **Review change**, or select **Review removal** to remove them. Before anything changes, you see exactly what access they gain and lose. Tick **I confirm this exact reviewed change** and select **Confirm change**.

Someone you remove loses access straight away. What they did stays on record, under their name.

## Make your own role

Under **Role definitions**, select **New role**, or **Duplicate role** on one that's close to what you need. Give it a name and a description, choose its access, then review and save it. Each role says in plain words what it's for. Only the Owner can make or change roles.

Access is grouped by area, such as Website Consent, privacy notices, Requests and Breach Desk, so you can, for example, let someone prepare request responses without letting them approve requests. Some access is marked as high risk, such as viewing or exporting raw personal data, approving deletions, publishing banners and notices, or managing billing. Give it only to the people who need it.

Changing a role changes what everyone with that role can do, from then on.

![Role definitions, with Member, Viewer and Administrator, their descriptions and the New role button](https://www.complyzero.com/media/docs/account/roles.ae76886b.webp)

## Video transcript

Bring your colleagues in, each with the right access. Open Settings, then Team, and select New invitation. Enter their email address and choose a role. Then select Create invitation. We email them a link to accept. An invitation only takes a seat once it's accepted. Under Members, you can change someone's role or remove them. You'll see exactly what access changes before you confirm. Administrators have full access, except ownership and roles. Members do the day-to-day work, without billing or security settings. Viewers can look, but can't change anything. Need something in between? The Owner can make a new role, or duplicate one that's close.

Last checked against the ComplyZero dashboard on 2026-10-24. Source: https://www.complyzero.com/docs/account/invite-your-team